As much as we hate hearing that something didn't work out, we understand and want you to love your purchases from Lucuma Boutique! Lucuma boutique offers two options for items returned up to 14 days from the order date.
1) Full refund to the original method of payment within 14 days of placing the order. Excluding sale or discounted items and discount codes. All sales are final. Once we have reviewed each piece, we will process a full refund.
2) Store Credit or Exchange: FREE shipping on store credit or exchange, we will ship it back at no cost to you.
Items must meet our return standards
- Free of stains, scents, and smells
- No deodorant stains, perfume smells or body odor.
- No rips or tears
- All original tags MUST be attached, no exceptions.
- Cannot exceed more than 10 returns within a 12 month period
Please note that shipping charges are not refundable and you will be responsible for shipping charges on return merchandise. We are NOT responsible for lost or damaged packages. All returns must be postmarked within 14 days of having originally placed your order.
To begin the process, please visit: